BH
Belma H
1 reviews | Active since Feb 2018
26 Feb 2018, 14:02
DSV Distribution
Their customer service is the worst and I have trouble locating my parcel. It should've been delivered on Thursday 22/02 and it is Monday today (26/02), NO LUCK !!! I keep on phoning and no one can help me. I need the contents of the parcel to finish an order for a client, and now I am running behind schedule due to their pathetic service.
Helpful (0)
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Replies (2)
DSV Road's replyOfficial
26 Feb 2018, 14:39Good day,
Please accept our apologies for your experience with DSV and also for the inconvenienced we have caused you.
Please will you provide us with your contact details including your tracking number on this email address *** so we can be able to assist you as soon as possible.
Kind regards,
DSV Management
Best regards,
DSV Road's reply26 Feb 2018, 14:39
Official
Good day,
Please accept our apologies for your experience with DSV and also for the inconvenienced we have caused you.
Please will you provide us with your contact details including your tracking number on this email address *** so we can be able to assist you as soon as possible.
Kind regards,
DSV Management
Best regards,
BH
Belma H's updateReviewer Update
26 Feb 2018, 15:04Thanks, I managed to get the contact details for a supervisor and he assisted me, the first helpful person I spoke to. Hopefully I will still get my parcel today.
BH
Belma H's update26 Feb 2018, 15:04
Reviewer Update
Thanks, I managed to get the contact details for a supervisor and he assisted me, the first helpful person I spoke to. Hopefully I will still get my parcel today.