CM
Cedric M
1 reviews | Active since Apr 2019
21 Dec 2022, 18:40
DSV Dissatisfied customer
DSV Couriers Polokwane Branch, either you fire the branch manager or just close this business, coz wow clearly you have no idea how courier company works. I've received SMSs 2 weeks ago saying a driver would deliver my parcel, todate no driver on my doorstep, no parcel in my hands. I can't believe this high level of incompetency. This is ridiculous, phones ringing unanswered.
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DSV Road's replyOfficial
22 Dec 2022, 08:33 Good day Cedric,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply22 Dec 2022, 08:33
Official
Good day Cedric,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management