RE
RUPA E
1 reviews | Active since Sept 2017
08 Feb 2021, 14:00
DSV Disgusting Service
The worst service ever. Received an SMS to expect delivery on the day. No delivery received. Next day another SMS to expect delivery between 8am - 5pm. I called at 3pm. Was told delivery will definitely be done before 5pm. At 5pm, I called again. Was told driver was in my area and delivery could take place just after 5pm. No delivery. No delivery over weekends. Monday morning, promised delivery in the morning. Now 2pm, I've been holding on for the Call Centre to answer my call for the last 30min.
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DSV Road's replyOfficial
08 Feb 2021, 14:05Good day RUPA E,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply08 Feb 2021, 14:05
Official
Good day RUPA E,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management