DSV, DISGISTING SERVICE

This is the third time I have been forced to goto Hello Peter to seek help with the delivery of my Study material. My parcel was picked up on the 12th of February. It has not been delivered to date. They refer you to an email address to speak to Leanne Lukele, the coordinator at DSV. She assured me on the 27th that the matter had been refered to the relevant executive team to ensure delivery. The same day I received the confirmation sms that my study material was on the way. Nothing has arrived and she is ignoring my emails! I think this whole company is revoltingly *********** and pathetic! I have even tried to arrange picking the parcel up myself and they cannot tell me where to do so. I want my ****ing Study Material, my assignments are already due. You are playing with people's futures DSV. I have reported this to Unisa as well.