DSV - Discovery card delivery_ Bad service

I have been trying to get hold of DSV for the past two days to follow up on my card delivery, however I have not been successful.

I have been on hold on the call centre since yesterday and have not been able to speak to an agent. I have also sent an email to *** but have not received any response.

This is extremely frustrating as there appears to be no alternative contact method (such as WhatsApp or a direct line) available for customers.

Please urgently confirm the status of my delivery and the expected delivery time for today.

Tracking number: ***