XM
Xolani M
1 reviews | Active since Dec 2015
20 Aug 2021, 13:10
DSV delivery sucks
Makro needs to stop working with DSV for delivery of their parcels otherwise they will lose good business. I had to wait 3 days for my parcel to be delivered even though DSV was sending me messages saying I should expect delivery for 3 flipping days. Do you understand how inconveniencing that is, I could not go anywhere because I was flipping waiting for my parcel but nothing for 3 DAYS...
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Replies (2)
DSV Road's replyOfficial
20 Aug 2021, 13:17Good day Xolani M,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply20 Aug 2021, 13:17
Official
Good day Xolani M,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
XM
Xolani M's updateReviewer Update
20 Aug 2021, 15:17Finally got my delivery, on the 3rd day smh...
XM
Xolani M's update20 Aug 2021, 15:17
Reviewer Update
Finally got my delivery, on the 3rd day smh...