TM
Tsholofelo M
1 reviews | Active since Jul 2024
01 Jul 2024, 21:59
DSV DELIVERY
I did a cellphone application with MTN and I was told delivery will take 10-14 days, I got an sms about my delivery status and I was supposed to receive my parcel on the 28th of June 2024 between 8-9am, my parcel never got to me. When I called the driver he was so rude and aggressive,tried calling both MTN AND DSV and they promised to deliver my parcel today 1st of July 2024 only to receive a call about a failed delivery,that never pitched up.
Poor service!!!!!!!!!!!!
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DSV Road's replyOfficial
02 Jul 2024, 08:19 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply02 Jul 2024, 08:19
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management