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STHEMBILE N
1 reviews | Active since Nov 2023
30 Nov 2023, 14:01
DSV DELIVERY DELAYS
DSV Road is ridiculously disrespectful, You can't call a client and schedule a delivery only for you not to pitch and not communicate delays or reschedule?? We also have things to do by the day, it is honestly not fair for us to wait for you and you don't pitch or send updates prior. MTN better find another courier company to work with or they'll loose clients.
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DSV Road's replyOfficial
30 Nov 2023, 16:33Good day STHEMBILE N, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply30 Nov 2023, 16:33
Official
Good day STHEMBILE N, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management