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JN
Johan N

1 reviews | Active since Feb 2022

08 Mar 2022, 11:25

DSV de***** the public with MTN/Vodacom

Individuals in DSV is working with MTN / Vodacom staff member to de***** the South Africa public. Phones and SIM cards are delivered, **** ID's are produced and DSV still continue with the delivery to the **********. There is so much ***** cases that MTN Mondo and Rewardco can't keep up. I will never trust DSV with any of my deliveries or companies that use them.

0
Replies (5)
DSV Road
DSV Road's reply08 Mar 2022, 11:31
Official
Good day Johan N  ,
    
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
                Kind Regards, 
                   
DSV Management 
Best regards, 
 
JN
Johan N's update08 Mar 2022, 14:58
Reviewer Update
thank you for the phone call DSV, I appreciate you trying to assist. The problem is still, there is a reason you have to supply a proof of resident and bank statement. The fact that the proof of resident and bank statement addresses and the telephone was changed .. indicate that DSV is part of the ********** activity. The tax invoice with the DSV sticker attached still have my phone number ... again indicating a loop in your security or there is part in the ********** activity.
JN
Johan N's update14 Mar 2022, 09:46
Reviewer Update
Still nothing or had DSV actually identified or ***** or a security gap. How was the person able to change the delivery address and telephone number.
DSV Road
DSV Road's reply14 Mar 2022, 10:23
Official
Good day Johan N  ,

Please note that one of our consultant will contact you to provide you with an update.

Kind Regards, 
                   
DSV Management 


JN
Johan N's update17 Mar 2022, 07:44
Reviewer Update
still nothing