DSV Couries (Mounties) - Very Poor Service
DSV is the worst courier company I have dealt with. Second review in a single week.
DSV finally called back for me to change my delivery address. I was promised my parcel by end of business day today. It’s been two weeks.
Now because I have to go back to work, I have to change my address again. I guess that’s another two weeks before I receive my parcel?? Nah they might as well keep it - very poor service.
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DSV Road's replyOfficial
17 May 2020, 14:37Good day Brendon N,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you first thing on Monday morning, to resolve your delivery query.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you first thing on Monday morning, to resolve your delivery query.
Kind Regards,
DSV Management
DSV Road's reply17 May 2020, 14:37
Official
Good day Brendon N,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you first thing on Monday morning, to resolve your delivery query.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you first thing on Monday morning, to resolve your delivery query.
Kind Regards,
DSV Management