DSV Couriers just keeps letting me down

Shocking service, DSV distribution just could not give a **** about their customers. In December they did not collect from my supplier even after I logged a call with complaints dept that assured that they would get it collected this time. Now can’t get through to their George depot, after selecting the option it drops the call. This is one of many disappointments and I after many years of using them will NOT be using them again. Useless