DSV couriers is trash

I hope I never have to deal with DSV ever again. I’ve never heard of such ridiculous delivery requirements before. Your consultants ever so confidently and arrogantly told me that I will not receive my parcel if the “nominated” recipient is not available to receive it. This is after I had told them multiple times that I’m not office based and that the receptionists at my workplace come on a schedule and the person I nominate may not be available on the day of delivery but another receptionist may be available to take my parcel. They proudly told me that the parcel will be returned to them if the nominated person is not the one receiving the parcel this is despite the fact that the recipient will have to provide a copy of their ID, provide a copy of my ID, they will call me prior to delivery and they are delivering at a prominent work place.

They made the delivery process so stringent that they even further told me that the parcel will keep returning to them until the nominated recipient is at work, I asked for an alternative they could not provide me with an alternative without giving me a task to run around my office and ask my colleagues whom would be available to the take the parcel. What in the hell is that?

I ended up cancelling my contract with Telkom and Mondo just because of delivery. I asked them for a pin code alternative to give to whomever the recipient will be they told me flat out that the option I had was to go to the office and scramble through peoples rosters to find out who will be available. I will never jump through such bizarre hoops in order to have a parcel delivered. I’ve had a lot of parcels some more expensive than this one delivered at my workplace and I’ve never received such a headache over any of them.

DSV and it’s consultants are full of **** and I will never use their services ever again.