DSV COURIERS ARE UNRELIABLE. DON'T USE THEM!!!

My company is a small business situated in the Western Cape. We regularly order from our supplier who is based in Centurion, Gauteng. If we place our order with our supplier on a Monday morning before 12:00, DSV generally collect that same Monday and then deliver to us on the Wednesday during the course of the day.

As per normal, I placed my order with my supplier extremely early on Monday morning, little realizing that DSV were not going to collect my order and therefore, the stock which I should have received today, 31/12/2025, was not received. As a result, I had to go and spend extra monies to try and find the stock which I needed, to get me through today, tomorrow and Friday morning.

According to my supplier, DSV's excuse was that they didn't have vehicles available to pick up my order. Really DSV. You are a courier company. Can you not come up with a better excuse then the feeble excuse about not having a vehicle available. You have now impacted my business negatively and cost me unnecessary expenditure for stock which I should have had and which I had already paid for.