EL
Eden L
1 reviews | Active since Mar 2023
08 Mar 2023, 15:44
DSV couriers are a ****!
I was expecting a medication delivery from Pharmacy direct on Monday (6/03/2023)and their courier of choice is DSV couriers, On Wednesday afternoon they deliver my medication to a complete stranger! This is the 2nd time my medication has been delivered to an unknown person and I’ve been told they are ‘investigating’ this issue. In the meantime I’m without my medication! This is ridiculous!
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DSV Road's replyOfficial
08 Mar 2023, 16:08Good day Eden Lee,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply08 Mar 2023, 16:08
Official
Good day Eden Lee,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management