ZN
Zayna N

1 reviews | Active since Nov 2021

07 Dec 2021, 18:36

Dsv couriers

The call center agent is pathetic and could not understand after I told her I will be home to drop off my nedbank debit card. DSV couriers have Staff who can not comprehend English and they end up elevating your blood pressure by repeatedly saying the same thing twice. They also refuse to put the team leader on the phone when you request. There after much frustration the team leader calls you and make a unilateral decision not to deliver your bank card to your home address

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Replies (1)
DSV Road
DSV Road's reply08 Dec 2021, 11:06
Official
Good day Amanda Singh, We apologize for the level of service you have experienced. Kindly note the below is looked at a manager will contact you to resolve the issue. Kind Regards,  DSV Management