DSV Courier Failing My Big

DSV I need the alcohol for my wedding, please arrange it gets to me urgently. You collected the order from Makro on the 7th. I've been passed from pillar to post, today I'm told the parcel went to the wrong route. That's it, nothing else! Where do I go, who do I call. I got a call asking what's in my parcel, they clearly had lost it. No one is taking ownership. Where is your warehouse... please just give me direction. My wedding is tomorrow... This is disgusting ... how can you cause so much frustration on my big day