ML
Monde L
1 reviews | Active since Mar 2024
01 Mar 2024, 14:41
Dsv courier
My mtn order that was scheduled for delivery on the 27th of February has been changed 3 times already but no one tells me why. First, my order was scheduled for the 27th, then the 1st March, now 5th of March. This is very frustrating that I have to wait 15 days for an item advertised as " 1-3 days delivery"
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DSV Road's replyOfficial
01 Mar 2024, 14:59Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply01 Mar 2024, 14:59
Official
Good day
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management