JN
Jackie N
1 reviews | Active since Jan 2019
19 May 2020, 11:51
DSV COURIER
We have send a parcel to Lynwood on the 8th of May 2020. and also to Randfontein. it is very urgent documents to be lodged in the deeds office and the parcel for Randfontein were delivered on the 11th of May 2020. the one for Lynwood Pretoria is still not delivered!!!! we phoned every day and we hold and hold and hold on the phone for the service of DSV to just tell us … we will attend to your call as soon as an agent is available...… it is pathetic. We shall be pleased if someone at Hellopeter can investigate this please
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Replies (3)0
Replies (3)
DSV Road's replyOfficial
19 May 2020, 11:56Good day Jackie
Please accept our apologies, we have escalated this to the relevant team and they will be in contact with you to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Please accept our apologies, we have escalated this to the relevant team and they will be in contact with you to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Best regards,
DSV Road's reply19 May 2020, 11:56
Official
Good day Jackie
Please accept our apologies, we have escalated this to the relevant team and they will be in contact with you to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Please accept our apologies, we have escalated this to the relevant team and they will be in contact with you to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Best regards,
JN
Jackie N's updateReviewer Update
19 May 2020, 13:31Hi We have still not hear anything from DSV Centre - no one has even call us??? this parcel is extremely urgent for lodgement in the deeds offices in Pretoria.???
JN
Jackie N's update19 May 2020, 13:31
Reviewer Update
Hi We have still not hear anything from DSV Centre - no one has even call us??? this parcel is extremely urgent for lodgement in the deeds offices in Pretoria.???
DSV Road's replyOfficial
21 May 2020, 16:58Good afternoon Jackie
We believe your query has been resolved by our team. We would like to take this opportunity to once again apologise for your experience with DSV and thank you for your valued feedback.
Kind Regards,
DSV Management
We believe your query has been resolved by our team. We would like to take this opportunity to once again apologise for your experience with DSV and thank you for your valued feedback.
Kind Regards,
DSV Management
Best regards,
DSV Road's reply21 May 2020, 16:58
Official
Good afternoon Jackie
We believe your query has been resolved by our team. We would like to take this opportunity to once again apologise for your experience with DSV and thank you for your valued feedback.
Kind Regards,
DSV Management
We believe your query has been resolved by our team. We would like to take this opportunity to once again apologise for your experience with DSV and thank you for your valued feedback.
Kind Regards,
DSV Management
Best regards,