ZJ
Zukiswa J
1 reviews | Active since Sept 2016
17 Aug 2020, 11:11
DSV CARD DIVISION BAD SERVICE
I find it very stupid that i cant arrange card delivery for a secondary card that i have issued on my personal account, very very ****ty service from the call center. I mean i have issued the secondary card for my husband and for some stupid reason the call center insist on speaking to him not me , how stupid???????? Its my damn account!!! I have done this before i know the process .
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DSV Road's replyOfficial
17 Aug 2020, 11:44Good day Zukiswa,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
DSV Road's reply17 Aug 2020, 11:44
Official
Good day Zukiswa,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management