TM
Terrens M
1 reviews | Active since Feb 2014
03 Feb 2021, 10:49
DSV CARD COURIER BAD SERVICE.
DSV cards worst nightmare
How do you keep a card for 2 months without following up with a client. 11 Dec till now i do not have a card. I call in and after waiting 30 minutes on a line you tell me to RECALL using the number that is on your system. I wonder how will a prepaid number survive your agents non answering calls.
Disgrace !!!!! Up your game or completely stop distributing our cards if it is difficult
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DSV Road's replyOfficial
03 Feb 2021, 11:14Good day Terrens,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply03 Feb 2021, 11:14
Official
Good day Terrens,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management