SL
Samantha L

1 reviews | Active since Oct 2022

04 Feb 2023, 05:56

DSV CAPE TOWN DIMWITS

Dsv Cape Town should not be used for delivering for any Company. They SUCK . They are the worst Couriers in History. They had my parcel and it was a very urgent one. And they decided they will deliver when they feel like it. Dsv was at huge fault for their non Delivery.... But they still didn't go the Extra mile to make sure I get the parcel Pronto. They dropped my calls I made to them to follow up numerous times.... The Unprofessionalism was SHOCKING... Cape Town Dsv communication channels is Rock Bottom Class.

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Replies (1)
DSV Road
DSV Road's reply06 Feb 2023, 09:05
Official
Good day Samantha,

We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. 

They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management