EJ
Eleanor J
1 reviews | Active since Nov 2010
03 Jul 2024, 19:59
DSV can't keep time.
DSV dispatches parcels for delivery without checking even though waybill specifies call prior to delivery. When they do call their times are completely out. I received two parcels from different companies delivered by DSV and I was lucky to be home at the time of delivery.
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DSV Road's replyOfficial
04 Jul 2024, 08:19 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,
DSV Road's reply04 Jul 2024, 08:19
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
Best regards,