RS
Ricardo S
1 reviews | Active since May 2023
07 Jul 2023, 17:28
DSV bad service
Very disappointed about their services. I have been waiting since the 5 of June for a delivery of my MTN package. I received a message saying they will deliver today. It is past 17:00 and I am still waiting. Phoned them and they said they Cape town branch will phone me and I am still waiting. Realy disgusted in their service. How can MTN use them as the delivery if they are so bad with their service. My reference number YMD5EA222CC01
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DSV Road's replyOfficial
10 Jul 2023, 09:15Good day Ricardo,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply10 Jul 2023, 09:15
Official
Good day Ricardo,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management