KN
Keran N
1 reviews | Active since Dec 2018
05 Dec 2022, 18:36
DSV are pathetic and poor service
Terrible service delivery and Clearly this is a reoccurring thing. So many poor reviews Delivery keeps failing!! Zero communication nor help! My parcel has failed to be delivered twice. I have called them multiple times a day to and no help or assistance is given. No contact to the driver or any operations staff . The latest failure was today after an unsuccessful visit... I received NO call. I sent an email, zero response from that either!
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DSV Road's replyOfficial
06 Dec 2022, 08:49Good day Keran Naidoo, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply06 Dec 2022, 08:49
Official
Good day Keran Naidoo, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management