DSV AND MTN UTTER NONSENSICAL SERVICE

I am utterly disappointed and saddened by the disgustingly poor service I received from the MTN customer service agents and DSV.So what had happened was;I upgraded my two contracts and took two phones telephonicaly.After a few days the courier company "DSV" then called me to arrange delivery of my devices and informed me that they do not have drivers coming to my area this week and can only deliver the following week.So basically I have to wait for DSV to have a number of deliveries around my area for them to deliver mine.Talk about madness!🤨..I then informed DSV that I need my package to be delivered before Thursday of the current week because I'm leaving the country on Thursday,they then told me that in order for them to do that, the instruction must come from MTN,what the heck for,I don't know.They then transferred me to MTN's customer service.Each customer service agent I got hold of told me the same thing,"you must speak to a customer service agent" then transferred my call,and the next one did the same and the one after that until I felt like a total idiot and hung up.I feel so frustrated because I need these devices for this trip I'm going on but due to MTN's and DSV's agents' incompetence and rudeness,I'm leaving without them.I even went to MTN store and I was told that there's nothing they can do about an online transaction and they have no connection to DSV