LR
Liam R
1 reviews | Active since Aug 2021
19 Aug 2021, 08:45
DSV AND MTN are traaaaaaash
DSV AND MTN ARE ABSOLUTELY TRAAAAASH!!! IT has literally been over 2 weeks and my item still has not been delivered. Everyday we get calls from your *********** staff telling us that there aren't any drivers available so you'll can't deliver my device. Between MTN and DSV you'll really have to be the worst pairing of South African business. As for the way your consultants speak on the phone, well lets just say there isn't any quality assurance. Get your **** together and deliver my damn device already you slow rottiing carcass of a company.
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Replies (4)0
Replies (4)
DSV Road's replyOfficial
19 Aug 2021, 08:59Good day Liam R,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply19 Aug 2021, 08:59
Official
Good day Liam R,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
LR
Liam R's updateReviewer Update
19 Aug 2021, 09:02I doubt this matter will be resolved. You need to say whatever it is you need to say so it looks like my matter is getting resolved while the customer is left in the dark. Lol nice try. Let's see if anything actually materializes from this.
LR
Liam R's update19 Aug 2021, 09:02
Reviewer Update
I doubt this matter will be resolved. You need to say whatever it is you need to say so it looks like my matter is getting resolved while the customer is left in the dark. Lol nice try. Let's see if anything actually materializes from this.
LR
Liam R's updateReviewer Update
19 Aug 2021, 09:28I am pleasently surprised at the fact that I spoke to a very helpful lady on the phone who is trying to rectify my issue. Fingers crossed that the matter gets resolved.
LR
Liam R's update19 Aug 2021, 09:28
Reviewer Update
I am pleasently surprised at the fact that I spoke to a very helpful lady on the phone who is trying to rectify my issue. Fingers crossed that the matter gets resolved.
LR
Liam R's updateReviewer Update
19 Aug 2021, 15:31So far there have been no further follow ups regarding the resolution of my issue and I am still waiting for my device.
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Liam R's update19 Aug 2021, 15:31
Reviewer Update
So far there have been no further follow ups regarding the resolution of my issue and I am still waiting for my device.