DSV and Discovery gross negligence with private & personal information

I requested a new Discovery bank card on the Banking App, as my card was faulty. DSV contacted me, grossly ***********, poor phone etiquette and managed to try deliver my card to the wrong address. Discovery and DSV insinuate blame to the other party. Highlights gross negligence from service provider DSV and Discovery Bank when handling highly sensitive personal information. Zero accountability from either party. What a joke when your trusted bank or service partners inspire zero trust and place no value on protecting personal information.