jM
jonas M

1 reviews | Active since Apr 2024

05 Jul 2024, 12:44

DSV ****

Don't even bother using DSV to help with collecting your packages, as a first time user I can tell you that my experience was bad and sadly I was warned by a friend who suggested I use courier guy. I paid DSV to collect my package and drop it off but that never happened. I had to paid more money for storage fees while I checked with dsv which was not helpful. I ended up using my friends account with courier guy to help, which delivered. I asked DSV to refund me back. till today no contact from them and this was in December 2023.

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Replies (1)
DSV Road
DSV Road's reply05 Jul 2024, 13:02
Official
Good day  We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management