KN
Kgomotso N
1 reviews | Active since Jun 2019
06 Jun 2019, 18:08
DSV
I have a parcel that needed to be delivered to me by DSV,so I called to enquire about it,I've been transfered from consultant to consultant, after minutes of patience I finally spoke to a consultant,she told me my parcel will be delivered to me,she'll try locating the driver,after a few minutes of trying to locate the driver,she gets back to me and tells me she cannot get ahold of the driver,so I asked her what I should do now and she decided to hang up on me. I took a day off from work to get my parcel,and it didn't get reliever and no one is willing to help me. I am not happy.
Helpful (0)
Replies (1)0
Replies (1)
DSV Road's replyOfficial
07 Jun 2019, 08:26Good day Kgomotso,
We apologise for the experience you've had with DSV and the inconvenience caused regarding your parcel. We have escalated this matter to the relevant department, they will be in contact with you as soon as possible.
Kind Regards,
DSV Management
We apologise for the experience you've had with DSV and the inconvenience caused regarding your parcel. We have escalated this matter to the relevant department, they will be in contact with you as soon as possible.
Kind Regards,
DSV Management
Best regards,
DSV Road's reply07 Jun 2019, 08:26
Official
Good day Kgomotso,
We apologise for the experience you've had with DSV and the inconvenience caused regarding your parcel. We have escalated this matter to the relevant department, they will be in contact with you as soon as possible.
Kind Regards,
DSV Management
We apologise for the experience you've had with DSV and the inconvenience caused regarding your parcel. We have escalated this matter to the relevant department, they will be in contact with you as soon as possible.
Kind Regards,
DSV Management
Best regards,