LP
Lucky P
1 reviews | Active since Jan 2022
24 Jan 2022, 11:10
Drivers using Private numbers to call clients
Good Day Am wondering why DSV drivers call their clients with private numbers, rather get your office to connect the driver. I did not answer the call at first as i thought it was the telemakerters then when i answered at last we had a fight with the driver . My Parcel was not delivered because of this incident.
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DSV Road's replyOfficial
24 Jan 2022, 11:27Good day Lucky P, We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kind Regards,
DSV Management
DSV Road's reply24 Jan 2022, 11:27
Official
Good day Lucky P, We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
Kind Regards,
DSV Management