OJ
Onezwa J
1 reviews | Active since Mar 2022
15 Jun 2023, 13:38
Driver turned back with my disc on the 5th, no update or communication was made on my part the parcel was saying out for delivery since then
Driver turned back with my disc on the 5th, no update or communication was made on my part the parcel was saying out for delivery since then. I only got information about the parcel after I initiated follow up. I ended up deciding on collecting my disc from the depot.
Helpful (0)
Replies (1)0
Replies (1)
DSV Road's replyOfficial
15 Jun 2023, 13:46Good day Onezwa J,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply15 Jun 2023, 13:46
Official
Good day Onezwa J,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management