Don't use DSV - Bad service, bad attitude

Don't use DVS. Noticed a increase in my monthly bills and after investigating it noticed the following: 1)Envelope from Paardeneiland to ***amas costing R135 sometimes and other times R400 When I request a quote for a envelope from Paardeneiland to ***amas, the quote amounts to R135. 2)Parcel from Paarl to ***amas was booked on the online system after getting a online quote. Quote was for R385. Received a bill for R3000. After enquiring about the bill, I was told that the parcel was treated as express and thus billed accordingly. I stated the fact that the parcel was booked for Economy on their online system and that the parcel in any case took 5 days to be delivered. Their own cut of time for a express delivery is 3 working days. My disputed was not investigated at all. The person handling the dispute did not even look at my arguments and just rep**** with a stupid answer about the weight and dimension of the parcel that was indeed correct. I never argued the weight and dimension of the parcel.

Do not forget-DSV is a Polish company. Not even South African! Stay away from DSV