CvdB
Cornelis van der Bijl

1 reviews | Active since Aug 2015

27 Aug 2015, 18:00

Don't use UTI to send a personal parcel.

A parcel for my family in the Netherlands firstly got stuck in Johannesburg. Secondly my family overseas went through an enormous rigmarole to receive this parcel, meant as a present and had to pay in for the receival thereof. And lastly - UTI invoiced me to the amount of R4213 for a parcel the size of two shoe-boxes. Their office in Vanderbijlpark through which I've dealt was utmost unproficient in facilitating the progress. I do though have to thank Christa Pretorius for her advice as to how a parcel can be internationally send but as for UTI it terribly fails to deliver a simple thing such as a gift.

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Replies (1)
DSV Road
DSV Road's reply07 Sept 2015, 16:06
Official
Hello ljibrednav,

We apologise if you feel that our services did not live up to your expectations. We strive to provide our clients with the best service experience and our team at Vanderbijlpark feel that they did their best to assist your with your query. Bethlehem will contact you regarding a discount on your invoice.

Kind Regards,
UTi