1 reviews | Active since Aug 2015
Do not use UTi courier - Onedayonly, be advised!
Two weeks ago I've order some items from the onedayonly website and opted for the provided delivery option. After a week I got a sms saying that my parcel will be delivered on that specific day (Thursday ). It was not delivered. The next day I received the same sms stating that it will be delivered - it was not. Today (Monday) the same sms arrives (seems to be the only thing UTi can actually send and get delivered) Still no parcel! Upon calling the call centre I was put on hold for 7:30 minutes before I got told that the driver found no one at the specified address. Thus, as a working individual I have to put in a day of leave to receive a parcel because UTi cannot call to say I'm leaving for the specified address in 10 minutes! This is absolutely pathetic ! I've never experienced the same problem with any other courier service. <br> Onedayonly - awesome products, but be advised not to use UTi courier services as I will definitely not buy again unless a different option is available. <br> I'm still waiting...
We apologise for the level of service you have received.
Please kindly refer to the email provided above for further communication as we need your tracking number in order to resolve the issue.
Thank you and Kind Regards,
UTi Distribution
We apologise for the level of service you have received.
Please kindly refer to the email provided above for further communication as we need your tracking number in order to resolve the issue.
Thank you and Kind Regards,
UTi Distribution
