1 reviews | Active since Nov 2016

03 Aug 2023, 17:18

Dissatisfaction

Trying to get a router delivered and the driver said they called me and they didn’t, I have been waiting the whole day and they have rescheduled for tomorrow I HAVE to get the router tomorrow because I need it. YMD5EA22CC786

0
Replies (3)
DSV Road
DSV Road's reply04 Aug 2023, 08:53
Official
 Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management  
's update04 Aug 2023, 11:08
Reviewer Update
After WAITING FOR THE DRIVER IM TOLD MY BIOMETRICS FAILED WHATTTTTT!!!!!!!!im on the line between MTN and dsv being passed around like a headless chicken no customer centric out at all
's update07 Aug 2023, 12:37
Reviewer Update
And now cancellations is another process that takes 3-5 days guys you can miss me with MTN, never again good luck in dealing with them all they do is apologise