RM
Rhulani M
1 reviews | Active since Jun 2013
19 Oct 2022, 09:40
Dismal service from DSV Courier Service
The company took almost a month to deliver a replacement card from the bank. The delay was very inconveniencing since the previous card ended up expiring while waiting for the new card to be delivered by DSV. The card was only delivered after I phoned to make follow up on several occasions. The service was dismal from the DSV!!!!!
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DSV Road's replyOfficial
19 Oct 2022, 09:44Good day Rhulani Makhubela, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply19 Oct 2022, 09:44
Official
Good day Rhulani Makhubela, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management