Disgusting servise from DSV

I was sent an sms that my debit card will get delivered yesterday the 28th April 2022, no one arrived with my card only Take a lot delivered my credit card as per their promise, I then called them and spoke to Thandokazi Ngoana and she advised that my card will get delivered on Wednesday which means I have to spend another long weekend without my DEBIT CARD, without DSV considering the fact that they didn’t honour their commitment yesterday, I waited the whole day for then in my sick condition and I was already ordered to go home by my managers however I had to wait for nothing, Thandokazi advised me that if I want an urgent delivery I’ll have to pay R250 rands, I then requested to speak to a manager whom she advised I’ll receive a call from in 10 minutes, there was no call from their side…… talk about nonsense service I tell you