Disgusting service DSV

Had to receive two parcels one from FNB and the other from Wesbank. Both occasions I was not informed of the day of delivery.

Had to cancel the FNB card Delivery. Received a call from the driver saying that he is outside, no prior arrangement was made. I was in a meeting then requested him to be back after 3 hours. He said he can’t because he’ll be busy. Ohk, I then rescheduled for the next day.

Next day around 10 I call the same man, trying to establish the estimated time of arrival to make arrangements for collection in case I’m in a meeting again. The man told me he doesn’t have the card with him and that he is busy somewhere else so he would not be coming. Decided to cancel the card with FNB and delivery.

If it were up to me I would ask these companies to use a different courier company because the service if appalling. I’d have love to give ZERO star for rating.