TM
Thabo M
1 reviews | Active since Jun 2022
14 Dec 2022, 08:46
disgusting customer care service
it's been 2 months waiting for my bank card from discovery Bank. after weeks and weeks back and forth phone calls I still don't have my bank card it was promised to me on Thursday the 8th of December that my card will be delivered to me on Monday the 12th of December 2022 and till today I don't have a bank card. I am re disgusted by the service of this company not forgetting to mention the poor customer servise they have. I would really like to plea with banks to find a better company to use for card deliveries.
Helpful (0)
Replies (1)0
Replies (1)
DSV Road's replyOfficial
14 Dec 2022, 10:10Good day Thabo Malesa,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply14 Dec 2022, 10:10
Official
Good day Thabo Malesa,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management