SDp
San-marie Du preez
1 reviews | Active since Mar 2023
20 Mar 2023, 09:17
Disgusted!
My fingerprint biometrics have failed everytime dav tries to deliver my parcel it has been almost 2 months now ,i cannot receive my parcel they refuse to hand over the parcel if my fingerprint keeps failing!
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Replies (2)
DSV Road's replyOfficial
20 Mar 2023, 10:36Good day San-Marie,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply20 Mar 2023, 10:36
Official
Good day San-Marie,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
SDp
San-marie Du preez's updateReviewer Update
20 Mar 2023, 10:49Thank you hopefully this matter will get resolved sooner rather than later
SDp
San-marie Du preez's update20 Mar 2023, 10:49
Reviewer Update
Thank you hopefully this matter will get resolved sooner rather than later