discovery card

worst service ever from dsv agents, ask the outbound agent to schedule my delivery for Wednesday and she said she will escalate to TL, gave her all my details with special instruction. get a call from zone agent not so long ago he keeps on hanging up my calls telling me that when ever he mute the call cuts. asked to speak to a TL advised TL is not available and they is only 1 TL on the floor. please re-schedule training for your agent. as a former employee am not happy with your service.