FS
Fiona S
1 reviews | Active since Dec 2023
29 Dec 2023, 19:17
Disappointing, very poor service
A parcel that was out for delivery on the 20 December 2023 and shows on the tracking site that it will be delivered. On 29 December 2023 is still not delivered. When I called DSV they tell me that they will get back to me and guess what no feedback.
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DSV Road's replyOfficial
02 Jan 2024, 15:51Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply02 Jan 2024, 15:51
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management