EM
Eunicia M
1 reviews | Active since Dec 2023
02 Jan 2024, 11:05
Disappointed
HP082_I would like to write a review about DSV Road To my experience with the customer service represented by Margaret Ledwaba,I am very much unhappy and furious. I am going to lay a complaint against dsv to Myrunway because clearly you do not care about their customers.
NB. I called dsv to change the address of my delivery, Margaret Ledwaba was my liaison regarding the matter but she couldn't assist but deceived me to have fixed the matter with the e-mails
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DSV Road's replyOfficial
02 Jan 2024, 15:47 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply02 Jan 2024, 15:47
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management