M
Mohlatlego
1 reviews | Active since Feb 2023
12 Jan 2024, 10:13
Disappointed.
The driver is delivering my mtn package. He calls me and tells me my package is in Louis trichard. I live in marble hall. It clearly says it on the address. I took the day off so that when they arrive I don't inconvenience them by having them wait. He said I'll get the package on Monday. I'm disappointed because I read other reviews and people are having similar problems, I feel defeated. I honestly wouldn't recommend anyone to buy from MTN as they use DSV. Hopefully my package arrives by Monday as he said.
Helpful (0)
Replies (1)0
Replies (1)
DSV Road's replyOfficial
12 Jan 2024, 10:17 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply12 Jan 2024, 10:17
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management