MK
Masego K
1 reviews | Active since Nov 2013
22 May 2025, 11:42
Deplorable service and disregard for client satisfaction
Appalling service from DSV courier, their drivers lie about recipients not being available, and this is for chronic medication that someone's life depends on. The consultant from the Jhb also **** that she will copy me on her "escalation", she failed to do so.
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DSV Road's replyOfficial
22 May 2025, 11:46 Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply22 May 2025, 11:46
Official
Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management