TM
Thembi M
1 reviews | Active since Feb 2012
10 Mar 2026, 20:19
Delivery of ORIGINAL NATIS DOCUMENTS NOT DELIVERED BY DSV
Kindly note I am writing this as a concerned and highly worried customer
I paid and requested for the original documents to be couriered to my house, it's been a month and nothing has been received. I was rather surprised when DSV sent an email this afternoon saying my documents were delivered after following up on various occasions. I can confirm the documents were not delivered/received by me.
This is a serious case as these are important documents, should they fall into the wrong hands my car can the be easily ******. Please may I have some support on the matter and advise how to go about this.
Your service I must say has been disappointing
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DSV Road's replyOfficial
11 Mar 2026, 10:48We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply11 Mar 2026, 10:48
Official
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management