tZ
taleta Z
1 reviews | Active since May 2017
13 Dec 2020, 09:22
delivery of my phone
good Day
I bought a phone from MTN 3 weeks back DSV was suppose deliver the phone on the 10 of December 2020 the phone was not delivered and i gave them all the information needed and all the instructions instead the return the phone to MTN without even contacting me,the sms was sent to me confirming that they will deliver and the instruction that i gave them was that am not suppose to answer my phone during working hours so they were suppose to deliver straight at work and i gave them the address
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DSV Road's replyOfficial
14 Dec 2020, 09:21Good morning Taleta
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply14 Dec 2020, 09:21
Official
Good morning Taleta
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologise for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management