SF
Sive F

1 reviews | Active since Feb 2025

19 Feb 2025, 20:21

Delivery not done

I have been waiting for my parcel for more than 2 weeks after the estimated delivery date. I called them The promised last week until now, all they do if I call them they escalate and get emails matter has been escalated even the matter is escalated to will escalate, I don’t whether they will escalate until it reaches sky. Poor service ever

0
Replies (1)
DSV Road
DSV Road's reply20 Feb 2025, 07:52
Official
 DSV Road’s replyKatleho Khumalo Rep**** at: 5 February 2025 at 12:10pmGood day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management