sR
skhumbuzo R
1 reviews | Active since Nov 2019
20 Nov 2019, 12:09
Delivery guy left with my device ad rejected all my calls
Driver came to deliver my device, i asked him to give me some time as my computer was very slow. i spoke to him twice updating him as to how far i was but when i went down at reception to fetch the device he was gone, he left without communicating with me or telling he had to leave and when he would be able to come back again, Horrible communication s****s, i tried calling him on the very same number we had been communicating on and he rejected all my calls.
Helpful (0)
Replies (2)0
Replies (2)
DSV Road's replyOfficial
20 Nov 2019, 14:02Good day skhumbubuzo R
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
DSV Road's reply20 Nov 2019, 14:02
Official
Good day skhumbubuzo R
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
sR
skhumbuzo R's updateReviewer Update
20 Nov 2019, 14:26ok, thank you, the guys did come back in less than 45 min and delivered my device. they also apologized profusely and said the network was not good where they were.
sR
skhumbuzo R's update20 Nov 2019, 14:26
Reviewer Update
ok, thank you, the guys did come back in less than 45 min and delivered my device. they also apologized profusely and said the network was not good where they were.