Delivery

<p>I had a parcel posted on the 23/6/2016 to me in Cape Town.</p> <p>After several enquiries I were informed the driver cannot find address, DSV have done several deliveries to me at the same address, my phone number is also on the way bill.</p> <p>I have made numerous phone calls and spoken to 3 different agents, every time I am informed that it will be delivered today, this is now nearly two weeks since it were suppose to be delivered.</p> <p>I have all the phone call logged and with a total of over 45 min on the phone and the agents are still unable to resolve my quarries. ( have all their names but of no use, as if you ask for them they are suddenly not on duty)</p> <p>Today they gave me a new way bill, will it be delivered?</p> <p> </p> <p>Do we have to pay for bad service?</p>